Flash SG creations

Privacy Policy

Who we are

Our website address is: https://en.flashsg.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google analytic and the jetpack service to measure the audience of the articles on the website.

Who we share your data with

The site uses PayPal as payment method. For security reasons.
Sharing buttons via social networks. Like Facebook and twitter.
Google analytic to study the audience of the site and its articles.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Contact@flashsg.com

Additional information

Visitors’ comments can be verified using an automated service to detect unwanted comments.

How we protect your data

The site uses the SSL certificate and a secure payment method (PayPal).
It is regularly updated and uses protection plugins.
The site has an SSL certificate

What data breach procedures we have in place

You will be notified by email in case of data leakage.

We collect information during the order validation on our shop.

What third parties we receive data from

During your visit to the site, we follow :

Products you’ve seen: we use them to, for example, display products you’ve recently seen
Location, IP address and browser type: we use them to estimate taxes and shipping costs.
Delivery address: we will ask you to enter it to estimate the delivery costs before you place your order, and to send the order to you!

We use cookies to track the contents of the shopping cart while you are browsing our site.
When you purchase on our website, we will ask you to provide information including your name, billing address, delivery address, email address, telephone number, payment/credit card details and possibly account details such as username and password. This information will be used for :

Send information about your account and order
Responding to requests, including refunds and complaints
Payment Processing and Fraud Prevention
Set up your account for our shop
Comply with any legal obligations, such as tax calculations.
Improve the offers of our shop
Send you marketing messages, if you choose to receive them

If you create an account, we store your name, address, e-mail, and phone number, which will be used to pre-fill the order validation for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue to store it. For example, we store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We also store comments or notices, if you choose to send them.

WooCommerce Services
Data used: for payments with PayPal or Stripe: purchase total, currency, billing information. For taxes: value of goods in the shopping cart, shipping value, destination address. For payment rates: destination address, identifiers of the products purchased, dimensions, weight and quantities. For shipping labels: customer’s name, address and the dimensions, weight and quantities of the products purchased.

Synchronized data (? ): For payments, we send the purchase total, currency and customer billing information to the respective payment processor. Please refer to the privacy policy of the respective third party (Stripe Privacy Policy and PayPal Privacy Policy ) for more details. 

What automated decision making and/or profiling we do with user data

Members of our team have access to the information you provide. For example, store administrators and managers have access to :

Order information such as what was purchased, when and where it was shipped, and
Customer information such as your name, email address and billing and shipping information.

Our team has access to this information to process orders, issue refunds and assist you.
Payments
We accept payment by PayPal. When processing payments, certain data will be transmitted to PayPal, including information that is mandatory for the execution of the payment, such as the total amount or billing information.
Please read PayPal’s privacy policy for more details.

Industry regulatory disclosure requirements

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